Shipping policy

SHIPPING
Goods are generally delivered to the delivery address indicated by the Buyer, unless agreed otherwise PRIOR to shipping the products.

Before ordering please check estimated delivery time for your country/region.
All packages are sent with Austria Post. 

Kinga Jakabffy is not responsible for lost or stolen packages if confirmed delivery. The Buyer accepts full responsibility for any loss or damage to these items. 

Any lost orders without tracking are unable to be located. Kinga Jakabffy is not responsible for any lost items. 

The Buyer is responsible for their package if it gets redirected to Kinga Jakabffy marked as unclaimed or incorrect address. Kinga Jakabffy does not offer free shipping back to the customer.

Unfortunately Kinga Jakabffy cannot be responsible if you get charged extra to collect your parcel due to your country's custom system.

Personal collection is possible after explicit agreement via email.

By shopping on Kinga Jakabffy you agree to these terms and conditions.